Returns & Exchanges

At Glade Optics, we want you to see the mountain with total clarity; if your gear isn't a perfect fit, we offer a 30-day window for easy returns and exchanges on all unused items. We provide a streamlined process to ensure you get back to the slopes with the right equipment as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated for you to print and attach to your original packaging.

• 3.
  Ship Your Gear

  Drop off your package at any authorized carrier location, ensuring all original tags and protective films are still intact on the optics.

• 4.
  Processing & Refund

  After our warehouse inspects the returned gear, we will process your refund or ship out your new exchange item within 3-5 business days.