Frequently Asked Questions
Everything you need to know about your gear and your order.
How do I choose the right lens for different light conditions?
We offer a variety of lenses optimized for different conditions. Our Photochromic lenses automatically adjust to changing light, while our high-contrast mirrored lenses are perfect for bright, sunny days on the slopes.
What is your shipping policy?
We offer free standard shipping on all orders over $100 within the continental United States. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.
Do you offer a warranty on your goggles and helmets?
Yes, all Glade Optics products are backed by a one-year manufacturer's warranty against defects in materials and workmanship. If your gear doesn't perform as it should, we'll make it right.
What is your return and exchange policy?
We want you to love your gear. If you are not satisfied, you can return or exchange unused products in their original packaging within 30 days of purchase. Return shipping is free for all domestic exchanges.
Are your goggles compatible with prescription glasses?
Many of our goggle models are designed with 'Over the Glass' (OTG) compatibility, featuring extra volume and side notches to comfortably accommodate most prescription frames.
How should I clean and store my goggles?
Always use the included microfiber bag to clean the lenses. Avoid using paper towels or harsh chemicals. To prevent fogging, ensure your goggles are completely dry before storing them in a cool, dry place.